UltrionTech

Voice AI & Speech Analytics

AI agents that call, listen, and convert.

Deploy human-grade Voice AI agents that handle customer conversations at scale — qualifying leads, resolving queries and booking appointments with precision that matches your best human agents.

Voice AI agent handling a live customer call

80%+

Reduction in cost per conversation

24/7

Availability with zero wait time

95%+

Transcription & intent accuracy

3×

Increase in contact centre efficiency

Use cases— 01

Where Voice AI delivers the most impact.

Insurance Lead Generation

Outbound AI agents that call warm leads, qualify coverage needs, collect intent data and schedule handoffs.

  • Automated lead qualification & scoring
  • Coverage needs discovery
  • Warm transfer to licensed agents
  • Follow-up & nurture sequences

Contact Centre Automation

Handle thousands of concurrent inbound calls without increasing headcount. Resolve Tier-1 queries instantly.

  • Intent detection & intelligent routing
  • Instant FAQ and account query resolution
  • Seamless human handoff with transcript
  • Peak-load handling without extra staff

Appointment Scheduling

Automate booking, reminder and rescheduling calls across healthcare, financial services and professional services.

  • Automated inbound & outbound booking
  • Smart reminder and confirmation calls
  • Rescheduling with calendar integration
  • Multi-language support

Outbound Sales Campaigns

Run AI-powered outbound campaigns that qualify prospects and pass warm leads to your sales team in real time.

  • Personalised outbound call scripts
  • Real-time lead qualification
  • Warm transfer on buying intent
  • A/B testing across call flows

Claims & Service Intake

First Notice of Loss, service requests and complaint intake handled by voice agents that trigger downstream workflows.

  • FNOL intake for insurance
  • Structured data capture & validation
  • Automatic workflow triggering
  • Priority escalation for urgent cases

Speech Analytics & QA

Monitor 100% of calls for sentiment, compliance adherence and coaching opportunities.

  • 100% call monitoring, zero sampling
  • Sentiment & emotion detection
  • Compliance & script adherence scoring
  • Agent coaching recommendations

How it works— 02

From conversation design to live deployment.

01

Design

We map your conversation flows, escalation rules, voice persona and compliance requirements — tailored to your industry.

02

Integrate

Connect to your telephony platform, CRM and data systems via pre-built connectors — Salesforce, HubSpot, Twilio, Exotel.

03

Deploy

Launch on inbound or outbound channels with real-time monitoring and live dashboards from day one.

04

Optimise

Use conversation analytics to continuously improve flow performance, agent scripts and conversion rates.

Capabilities— 03

Built for enterprise. Ready for production.

Voice Quality

Human-grade naturalness<500ms response latencyCustom voice personaEmotion-aware tone adjustment

Languages

EnglishHindiTamilTeluguMore on request

Integrations

SalesforceHubSpotMajor telephony platformsCustom CRMs

Compliance

PCI DSS call recordingHIPAA compliantGDPR readyFull audit trail

Industries— 04

Deep expertise in high-volume conversation industries.

Insurance

  • Lead qualification & scoring
  • FNOL claims intake
  • Policy renewal calls
  • Compliance-grade recording

Contact Centres

  • Tier-1 call automation
  • Intelligent routing & IVR
  • 100% QA monitoring
  • Agent assist & coaching

Healthcare

  • Patient intake & triage
  • Appointment scheduling
  • Post-care follow-up
  • Prescription reminders

Fintech & Banking

  • KYC voice verification
  • Payment reminders
  • Fraud alert confirmation
  • Loan pre-qualification

Ready to deploy your first Voice AI agent?

Book a demo and we’ll show you a live Voice AI agent working on a use case from your industry — no slides, just a real conversation.